by Tony Attwood
I have just received the notice reprinted below, telling me it is time to renew my season ticket. And as a season ticket holder keen to ensure that my season ticket does not lapse I interrupted my daily work of writing advertisements, and followed the link outlined in the message.
To save you ploughing through the email text itself (although you can if you want) the link given for renewing my ticket is
Now that page is not actually packed with information but it does have this
As you can appreciate perhaps, I am not actually a Red or Junior Gunner but a season ticket holder, which is why they have written to me (the whole email is printed out below).
Of course, anyone can get a link wrong, and I know Untold Arsenal, within its 11,000 plus posts online published over a period of 14 years, has got lots of links wrong. But there is just a tiny number of us working on this site, and most of us have full-time jobs as well, so maybe the occasional errors are possible and, well, excusable.
But Arsenal is a multi-million-pound corporation and it should not be making mistakes or being unclear when it comes to one of the most important elements in its link with fans: to wit, asking us for money.
Obviously, this could all be me and my computer, and I might be ending up with a lot of stuff over my face in embarrassment, but I thought it worth taking the risk, because I have had a couple of other issues with Arsenal’s communication of late, in terms of not replying to emails etc when they promise to, so I thought I’d mention it.
Has anyone else had problems renewing? Come to that if you have found the right place to go to on the site could you let me know by replying to this post?
Here is the full text from Arsenal
- Arsenal has let in one more goal than at this stage last season, and that’s a disaster
- Arsenal continue to make more progress than the rest of the big seven
- Arsenal v Tottenham; the team and some rather jolly recent history
- We are running out of referees, and the reason is the PGMO.
- Arsenal v Tottenham: the key fact the media won’t to tell you – and why they won’t